DELIVERY

We are happy to ship to worldwide destinations. Delivery is free for orders over US$100. For other order amount , we charge a flat international delivery and handling fee of US$9.99. International delivery will take up to 10-30 working days. Once we have dispatched your order, we will send you an email with the details. 
 
We use registered airmail service from Hong Kong Post Office as standard. Signature is required upon delivery for this service. Orders will be sent out within 5 working days. When your order has been dispatched, you will receive an email notification with your tracking number.
COVID UPDATES:
We are experiencing shipment delays due to COVID-19. Please check the below link on the service available to your country prior to placing your order.
https://www.hongkongpost.hk/en/about_us/whats_new/notices/index_id_1060.html
 
Express delivery by EMS and DHL available on request.

 

 

*You may need to pay customs or import duties on your order in your country. We cannot predict what the charges might be. As such, we cannot be held responsible for them. Customs policies vary from country to country. If you would like more information, your best choice would be to contact your local customs office.

RETURNS & REFUNDS

If you would like to return your item, please contact us within 7 days of receiving the item. Please note that the item must be unused, in its original packing and in a re-sellable condition. You will then be given a return number and a address to send the item to. We suggest you use Recorded Delivery because proof of your delivery is not proof of our receipt. You are required to return unwanted orders at your own cost.
 
Refunds will be credited to your original method of payment.